This Privacy Policy outlines how ILENE GLAM (referred to as “we,” “us,” or “our”) collects, uses, discloses, and
protects the personal information of visitors and customers (referred to as “you” or “your”) on our online store
(the “Website”). We are committed to safeguarding your privacy and ensuring the security of your personal
information. By accessing and using our website, you agree to the terms and practices described in this Privacy
Policy.
1. Information We Collect:
We may collect the following types of personal information when you visit or make a purchase on our website:
• Name, address, and contact details (e.g., email address, phone number).
• Payment information (e.g., credit/debit card details) for completing transactions.
• Demographic information (e.g., age, gender) to better understand our customers.
• Order history and purchase preferences.
• Information you provide through customer support communications or surveys.
2. How We Use Your Information:
We use your personal information for the following purposes:
• To process and fulfil your orders, including shipping and delivery.
• To communicate with you regarding your purchases and provide customer support.
• To improve our website’s functionality and user experience.
• To send promotional emails, newsletters, and updates about our products and services (you may opt-
out at any time).
• To conduct market research and understand customer preferences.
• To comply with legal obligations and prevent fraudulent activities.
3. Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and
improve our website. Cookies may collect information about your device, IP address, browsing history, and
preferences. You can manage cookie preferences through your web browser settings.
4. Third-Party Services:
We may use third-party services, such as payment processors or analytics providers, to assist with our
operations. These third parties may have access to your personal information but are contractually obligated to
use it only for the purposes we specify.
5. Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access,
disclosure, alteration, or destruction. Despite our efforts, no internet transmission is completely secure, and we
cannot guarantee the absolute security of your data.
6. Your Choices:
You can update or correct your personal information in your account settings. You can opt-out of marketing
communications at any time by clicking the “Unsubscribe” link in promotional emails. You can request access to
your personal information or ask us to delete it from our records, subject to legal and contractual
requirements.
7. Children’s Privacy:
Our website is not intended for children under legal age of majority in your state or province of residence. We
do not knowingly collect personal information from minors. If you believe a child has provided us with personal
information, please contact us, and we will promptly delete such data.
8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and
regulatory reasons. Any modifications will be effective immediately upon posting on our Website. We
encourage you to review this Privacy Policy regularly.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal
information, please contact us at [email protected]
By continuing to use our website, you acknowledge that you have read, understood, and agreed to this Privacy
Policy.
